Important Notice: Hand Painted Products are not dishwasher safe. Due to extreme temperatures and high water pressures in commercial dishwashers and harsh chemicals in dishwashing detergents, Isinglass does not warrant hand painted products for dishwasher use. Hand washing is recommended in order to preserve the beauty and longevity of these products.
Before Use: We recommend hand washing product with a mild liquid dishwashing detergent using a non-abrasive cloth or sponge. Rinse thoroughly in warm water. Dry with a soft cloth.
Products: All products, except hand painted products (as noted above) are dishwasher safe. However, we recommend hand washing with a mild liquid dishwashing detergent. Glassware is safe to put in freezer for short periods of time; however, it is not designed for freezing and storing foods in the freezer.
Carving/Cutting: Avoid carving and/or cutting directly on product with sharp or serrated utensils, as you may scratch the surface.
Never put product in microwave.
Never put product in oven or broiler.
Never expose glassware to a direct flame.
Never pour boiling oil or water directly onto product.
Disclaimer: This is glassware. It will break if not handled with care. Please use caution, as you would with any glass product. Manufacturer/supplier is not responsible for cuts or injuries sustained due to breakage. Glassware is not warranted against accidental breakage.
Return Policy: In all cases, a Return Authorization must be obtained from customer service. (317-815-5590) Policy available upon request.